This document constitutes the Privacy Notice for the purposes of the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (the “LFPDPPP”) and the provisions that emanate from it or are related to it.

This Privacy Notice applies to the personal information collected about the Owner by ARTE PRO in its capacity as Responsible.

For the purposes of this Privacy Notice, the terms that are not contemplated in it will have the meaning attributed to them in the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). The purpose of this Privacy Notice is to establish terms and conditions through which ARTE PRO (or the Manager designated by ARTE PRO) will receive and protect the Owner’s Personal Data, in order to protect their privacy; will use the Owner’s Personal Data, and/or, where appropriate, transfer their Personal Data to third parties.


For the purposes of the provisions of the LFPDPPP and in particular, in its Article 17, the Holder states that:

1.1-This Privacy Notice has been made known to you by the Responsible.

1.2-That you have read, understood and agreed to the terms indicated in this Privacy Notice, for which you grant your consent regarding the processing of your Personal Data as established by the LFPDPPP and applicable legislation.

1.3-That in the event that the Personal Data collected includes sensitive or financial Personal Data, whether provided in printed format, or using electronic means, they are acts that constitute your express consent as the owner in terms of the second paragraph of article 8 of the LFPDPPP and other applicable legislation.

1.4-That you grant your consent for ARTE PRO or its Managers to carry out transfers of Personal Data to national or foreign third parties, with the understanding that the treatment that said third parties give to your Personal Data must comply with the provisions of this Privacy Notice.

1.5- That in case the Holder does not oppose the terms of the Privacy Notice, its content will be considered agreed and consented and that the Holder’s consent may be revoked at any time by the latter.

Notwithstanding any provision of this Privacy Notice, the Holder acknowledges that their consent will not be required for the processing of Personal Data by the Responsible or third parties in any of the cases indicated in Article 10 of the LFPDPPP.


The collection of Personal Data may be carried out, by telephone communication with the Responsible or with their Managers, employees or, by direct delivery to the Responsible or through the use of emails and / or short text messages, or through the use of their Web sites, through the use of automatic data capture tools. Which allows to collect the information that your browser sends to said websites, such as the type of browser you use, the user’s language, and the IP address of the websites you used to access the sites of the Responsible or Managers.

The following are examples, by way of example but not limitation, of information that the Responsible Party may collect: name and surname; date of birth; address, whether private, work, or fiscal; email address, personal or work; identification name in social networks; telephone number, home or work; cellphone number; number of bank accounts; key of the Federal Taxpayers Registry (RFC); Unique Population Registry Code (CURP).

Within the documentation that can be collected by ARTE PRO for the verification of the identity of the Holder of the Personal Data is the voter ID; the national military service identity card released; the professional license; passport; Migratory form; the registration card in the RFC; the registration card with the CURP; proof of address; the special credit report issued by a Credit Information Society. In the case of applicants to employees, the birth certificate, among others, could also be requested; proof of studies; the account statement of the Retirement Fund Manager (Afore); the tax withholding sheet, as well as the psychometric, medical, and socio-economic studies carried out by ARTE PRO. You may also be asked for the Personal Data of your relatives, dependents, or beneficiaries and the relevant supporting documentation.


The Owner’s Personal Data is collected and processed by the Responsible or her Managers in order to allow the Owner to carry out the following activities with the Responsible:

A) Request, buy, change, or return products, offered by ARTE PRO;
B) Request, contract, change or cancel services, offered by ARTE PRO;
C) Make payments online;
D) Request an invoice or digital tax receipt;
E) Request a quote, on products and services;
F) Request delivery, repair, or fulfillment of product warranty;
G) Contact the Customer Service Service;
H) Participate in surveys;
I) Use the different services of their corresponding Websites, including downloading content and formats;
J) Share your comments or suggestions about products and services;
K) Process payments, and
L) Any other activity of a nature analogous to those described in the previously mentioned paragraphs.

Likewise, the Responsible, directly or through their Managers, may use their Personal Data for the purpose of:

A) Carry out studies on the interests and behavior of its clients, consumers, suppliers, and those third parties with whom it deals;
B) Carry out market and consumer studies in order to acquire and offer personalized products and services, as well as advertising and content more appropriate to the needs of its customers, consumers, suppliers, and other third parties with whom it deals;
C) Prepare internal statistics that indicate the services and products most appreciated by the different segments of its customers, consumers, suppliers;
D) Formalize the transactional process with its clients, consumers, suppliers, and other third parties with whom it deals;
E) Manage the process of requisition, evaluation, and adjudication of suppliers and other third parties with whom it deals;
F) Where appropriate, verify the credit and / or payment capacity of the Holder, which may be done through credit information companies, in terms of the Law to regulate Credit Information Companies;
G) Check the commercial transactions carried out by the Holder with the Responsible;

In the case of applicants for ARTE PRO employees, the following activities will be carried out:

A) Carry out the recruitment and selection process of personnel;
B) Carry out the hiring process


Among the automatic data capture tools used by ARTE PRO on its web sites and pages are cookies, Web beacons, and links in emails.

Links in ARTE PRO emails.- The emails that include links that allow ARTE PRO to know if you activated said link and visited the destination web page, this information being able to be included in your profile. In case you prefer that ARTE PRO does not collect information about your interaction with said links, you can choose to modify the format of ARTE PRO’s communications, for example, that the message is received in text format and not in HTML format) or you can ignore the link and not access its content.


Having read, understood, and agreed to the terms set forth in this Privacy Notice, the Holder expresses his consent for the Responsible or any Person in Charge to carry out transfers of Personal Data to national or foreign third parties, with the understanding that the treatment that said third parties give to The Owner’s Personal Data must comply with the provisions of this Privacy Notice.


The Responsible and/or their Managers will keep the Owner’s Personal Data for as long as necessary to process their requests for information, products, and/or services, as well as to maintain accounting, financial and audit records in terms of the LFPDPPP and of current commercial, fiscal and administrative legislation. In addition to controlling the disclosure of such data or information from business partners.

The Personal Data of the Holder collected by the Responsible and/or their Managers will be protected by appropriate administrative, technical, and physical security measures against damage, loss, alteration, destruction, or unauthorized use, access, or treatment, in accordance with the provisions in the LFPDP and the administrative regulation derived from it. Notwithstanding the aforementioned, ARTE PRO does not guarantee that unauthorized third parties cannot have access to the physical or logical systems of the Holders or the Responsible Party or the electronic documents and files stored in their systems. Consequently, ARTE PRO will in no way be responsible for any damages that may arise from such unauthorized access.


For any communication about our Privacy Privacy Notice, please contact our Personal Data Department:


For the purposes of the provisions of section I of Article 16 of the LFPDPPP, the address of the Responsible is that established in Section 7 of this Privacy Notice.


You have, at all times, the right to access, rectify and cancel your personal data, as well as to oppose their treatment or revoke the consent that you have provided us for this purpose by submitting a request with the following information and documentation:

8.1 Name of the owner, address, telephone, and email address.

8.2 The documents that prove your identity (simple copy in printed or electronic format of your voter ID, professional card, passport or Immigration Form) or, where appropriate, the legal representation of the Holder, simple copy in printed or electronic format of the letter Simple power of attorney with autograph signature of the Holder, the agent, and their corresponding identifications

8.3 The clear and precise description of the Personal Data with respect to which you seek to exercise any of the Rights.

8.4 Any other element or document that facilitates the location of the Owner’s Personal Data.

In the case of requests for rectification of Personal Data, the respective Holder must also indicate the modifications to be made and provide the documentation that supports their request.

The Responsible or their Managers will respond to the respective Holder within a maximum period of twenty business days, counted from the date the request was received. The aforementioned terms may be extended only in terms of the LFPDPPP.

The delivery of the Personal Data will be free, it will only correspond to cover the justified shipping costs or the cost of reproduction in copies or other formats. In the event that the Holder reiterates his request in a period of less than twelve months, he must cover the corresponding costs equivalent to 1.5 days of Minimum Wage in Force in the Federal District in terms of the LFPDPPP, unless there are substantial modifications to the Notice of privacy that motivate new consultations.

For the purposes of requests for cancellation of Personal Data, in addition to the provisions of this Privacy Notice, the provisions of Article 26 of the LFPDPPP will be followed, including the cases of exception of cancellation of Personal Data indicated there.

The presentation of a request for opposition to the use of Personal Data by the Owner thereof will give the Responsible Party the power to oppose the use of Personal Data that as Owner has delivered to the opponent.


ARTE PRO reserves the right to periodically update this Privacy Notice to reflect changes in our information practices. It is the responsibility of the Owner to periodically review the content of the Privacy Notice on the site where the changes made together with the date of the last update will be published.

The Responsible Party will understand that if they do not express otherwise, it means that the Holder has read, understood, and agreed to the terms set forth therein, which constitutes their consent to changes and/or updates regarding the processing of their Personal Data.

The (Client, supplier, applicant, employee, etc.) declares to have read and understood the privacy notice that, in compliance with the provisions of the Law on access to information and protection of personal data, is available on the electronic page and that you agree to be bound by it regarding the handling of the data that you have provided to ARTE PRO and that remain in your custody, in the terms of what is indicated in said privacy notice.